Privacy Policy

GST Name: Magnapharmacy

Last Updated: 25th April 2023

This Privacy Policy explains how Magnapharmacy (“Company”, “We”, “Us”, “Our”) collects, uses, stores, and protects your information when you use our mobile application or website. By using our Service, you agree to the terms of this Privacy Policy.

1. Interpretation & Definitions

1.1 Interpretation

Words with capitalized first letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

1.2 Definitions

Account: A unique account created to access our Service.
Affiliate: An entity that controls, is controlled by, or is under common control.
Application: The Magnapharmacy mobile application.
Company: Magnapharmacy, India.
Cookies: Small files placed on your device.
Country: India.
Device: Any device that can access the Service.
Personal Data: Any information relating to an identifiable individual.
Service: The Magnapharmacy website or mobile application.
Service Provider: Third-party companies that assist in providing the Service.
Usage Data: Data collected automatically while using the Service.
You: The individual using the Service.

2. Information We Collect

2.1 Personal Data

Name
Email address
Phone number
Delivery address
Order details
Prescription images and prescription-related information

2.2 Usage Data

IP address
Device type, operating system, and browser information
Pages visited and time spent
App interaction and diagnostic data

2.3 App Permissions

With your explicit consent, we may access location data solely for the purpose of enabling medicine delivery and order fulfillment.

3. Cookies & Tracking Technologies

Session cookies to operate the Service
Persistent cookies to remember user preferences
Analytics cookies to improve service performance

4. How We Use Your Data

To process and fulfill medicine orders
To verify prescriptions as required by law
To communicate order and delivery updates
To provide customer support
To send offers and notifications (if enabled)
To prevent fraud and misuse
To improve app performance and user experience

5. Prescription & Health Data

Prescription images and medicine-related information are collected strictly for order verification and fulfillment purposes. Such data is treated as sensitive information and is stored securely. Access to this data is restricted to authorized personnel only. Prescription data is not shared with any third party except where required for order processing or by applicable law.

6. Medical Disclaimer

Magnapharmacy does not provide medical advice, diagnosis, or treatment. All information provided through the application is intended only to facilitate medicine ordering and delivery. Users are strongly advised to consult a qualified medical practitioner before consuming any medication.

7. Data Sharing

Delivery partners for order fulfillment
Payment gateway providers for secure transactions
IT and analytics service providers
Legal or regulatory authorities when required by law
Business transfers in case of merger or acquisition

8. Data Retention

Personal and prescription data is retained only for as long as necessary to fulfill legal, regulatory, and operational requirements, after which it is securely deleted or anonymized.

9. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, or disclosure.

10. User Rights & Data Deletion

Users have the right to access, update, or request deletion of their personal data. Data deletion requests can be submitted via email, and such requests will be processed in accordance with applicable laws.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

12. External Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

13. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

Email: support@magnapharmacy.in
Company Name: Magnapharmacy
Country: India